If you use our messaging system, we add a cookie to help us know that you’ve messaged us and when you return to the website, it also keeps your chat history with us in your browser so you can refer back to it in the future.
How long we retain your data
For visitors, we store the personal information they provide in their messages with us. Stored as needed as we do business or conduct future business with you.
What rights you have over your data
If you have messaged with us on this site, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where your data is sent
Visitor messages are sent using Hubspot’s messaging system, this provides us with a conversation transcript and any information provided we will use for the purpose of scheduling, traveling to you if scheduled, and for following up with you on your experience.
We also measure Analytics using Google, this data is processed by them and used by us to help make changes to our website and ads!